1. Quick Wick
1.1. What is Quick Wick?
1.2. Is Quick Wick safe?
1.3. Is Quick Wick breathable?
1.4. Does Quick Wick provide sun protection?
2. General
2.1. Is your website secure?
2.2. What methods of payment do you accept?
2.3. How long will it take to receive my order?
2.4. I live in Greater Vancouver, can I come and pick up my order to save shipping charges?
2.5. What kind of warranty does Milk Factory offer on its products?
2.6. Where are Milk Factory products made?
2.7. We'd love to hear from you...
1.1. What is Quick Wick?
Milk Factory’s Quick Wick Active Wear for kids is made with a 100% polyester, dry weave fabric called CoolBest®. This lightweight fabric wicks moisture away from sensitive skin, pulling it to the exterior of the fabric for a quick dry result. It is used for any activity where moisture is a factor, making it ideal for drooling babies and sweaty toddlers.
Remember: Cotton retains moisture, and...wet cotton feels rotten!
Quick Wick can:
- protect young skin from harmful sun rays (UPF 40 vs. cotton's average UPF 7)
- help prevent drool rashes
- keep babies cool and comfortable in strollers and carriers
- let toddlers do what they do best -- play -- without overheating
- stop skin from getting cold and sticky underneath rain or snow gear
- act as a base layer (i.e., a layer of insulation like long underwear)
Yes! Quick dry properties are created by the clothing’s fabric construction, and not by chemicals.
Yes! Dry weave fabrics are created for athletic wear, and they are now used for multiple sports, such as running, biking, and skiing. Other brands include Coolmax® and Nike Dri-FIT. Since they are used by athletes, these fabrics are designed to have excellent air circulation to help maintain body temperature. By keeping body temperatures at an appropriate level, Quick Wick keeps kids cool in the summer and warm in the winter.
Yes! SPF (sun protection factor) is the standard used to refer to the effectiveness of sun-screen. UPF (ultra-violet protection factor) is used specifically for sun protective fabrics.
Different fabrics have different UVR-absorbing properties. CoolBest ® has an excellent rating of UPF 40. This means that Quick Wick allows 1/40th of the UV radiation falling on the surface of the garment to pass through it. In other words, Quick Wick blocks 39/40ths or 97% of the UV radiation. On average, cotton is rated at UPF 7.
Quick Wick is intended to add to your smart sun practices. It is not a replacement for sunscreen or shade. The damage that is caused by exposure to direct sunlight is extremely high and irreversible.
Please protect your children!
2.1. Is your website secure?
Yes! Your privacy and security are critically important to us. Secure Socket Layer encryption technology assures our online visitors that confidential information and transactions cannot be viewed, intercepted or altered.
We currently accept Visa, Mastercard and PayPal payment options through our secure online store.
PayPal allows you to use Visa, MasterCard, Discover, and American Express credit cards without exposing your credit card number to the merchant.
At Shopping Events or local pick-ups, we accept Visa, Mastercard and cash.
Please contact us if you would like to discuss other options.
When you place your order you will be able to select the method/speed of your choice, as offered by Canada Post.
We process orders within 24-48 hours of receipt, Monday to Friday. Please keep in mind that our products are 'kid tested', so that means we are closed on weekends and statutory holidays for testing!
If you live, work or play near Downtown Vancouver, feel free to contact us to arrange for pick-up before you place your order online.
Please note that during busy sale! times, and because we do not have a location that is open to the public, pick-up options vary and may take up to a week or more. We are currently offering pick-up meetings at:
Downtown Eastside
Starbucks, 850 Powell Street (map)
Yaletown
Urban Fare, 177 Davie Street (map)
Here at Milk Factory, we want you to be 100% satisfied with every purchase. Please refer to our Returns & Exchanges page for more details.
All Milk Factory products are made in small, family run factories in Vancouver, BC, Canada. These factories respect the skilled workers that they employ and, as such, the employees are compensated with wages above minimum standard and work in facilities that are well maintained.
...the good and the bad, so feel free to send us a message anytime!
Hear what our customers have to say on our Testimonial page!
Check out our blog
News & Life focuses on baby and kids' products, family activities & community events, and some of the things we learn as Milk Factory grows.
